Bidding Thoughts in General
When bidding on a locations, offer the customer two estimates, one for high quality, detailed service and one for -quick and less expensive - You will find customers interested in both. (Make sure they know which they are getting!)
Push for the high quality service. The customer will see you are conscientious and will appreciate your integrity.
Ask to do an initial cleaning to bring the office up to par. In a small office, charge for the initial cleaning. In a large office, offer it at a discount or even at no charge to win the account.
Encourage carpet, floor, or window cleaning work at the start of service. Your cleaning will look more impressive right from the start
Offer a 10% discount off the first month of service to help win the account or a free or reduced price for carpet, floor, and window cleaning.
Ask your client why they are changing services. If the reason is a service problem, have it corrected from the start.
If an office is mostly carpeted, your cleaning time can be reduced by as much as 40%. Consider this in your bid.
Service two or more times per week is cost effective for both you and the customer. The office stays nicer and is easier to clean each visit. Unless it is a very small office, encourage your customer to have service two-five times per week.
Always try and keep carpet, floor and window work billed separately. Often this work is subcontracted. Bill for these services as they are requested.
Bid accounts assuming two people will clean them. Two people can often reduce the time cleaning by more than half and do a better job.
More Cleaning Tips
Information provided in these cleaning tips is of a general nature and may
not be appropriate in all situations. Consequently the author makes no
representation of warranty as to the completeness, correctness, or utility of
the information contained in the cleaning tips as it may apply to a specific
situation. Therefore, readers are encouraged to consult with ProSTAR
industries for specific information and guidance.